Cancellation Policy

This Cancellation Policy explains how order cancellations are handled at Bambú Cocinas 2007.

1. Cancelling Before Shipment

You may request cancellation before your order has shipped by contacting us at info@bambucocinas2007.com. Please include your order number and cancellation request.

We will make reasonable efforts to cancel the order if it has not yet entered fulfillment, packaging, freight booking, production, procurement, customization, or shipment.

2. Orders Already Processed or Shipped

Once an order has been processed, packed, handed to a carrier, assigned to freight shipment, or shipped, cancellation may no longer be possible.

If cancellation is not possible, you may request a return under our Return and Refund Policy after delivery.

3. Custom or Made-to-Order Items

Custom, personalized, or made-to-order products may not be cancellable once production, procurement, customization, or special-order processing has started.

If a custom or made-to-order product is eligible for cancellation, we will confirm this by email.

4. Delayed Orders

If we cannot ship your order within the estimated timeframe, we may contact you with updated information.

Where required by applicable law, you may choose to accept the delay or cancel the unshipped order for a refund.

5. Fraud, Payment, Address, or Availability Issues

We may cancel an order if payment cannot be verified, fraud risk is detected, the delivery address is incomplete or unsupported, the product is unavailable, the order contains a pricing or listing error, the carrier cannot deliver to the address, or legal or regulatory restrictions prevent fulfillment.

If we cancel an order, we will issue a refund for amounts paid, unless otherwise permitted by law.

6. Contact Us

Store Name: Bambú Cocinas 2007

Phone: +34 664 21 62 36

E-mail: info@bambucocinas2007.com

Address: Av. Rey Juan Carlos I, 30, 11406 Jerez de la Frontera Cádiz, Spain

Service Hours: Monday – Friday: 9:00 AM – 5:00 PM (CET)

Cookie Policy

This Cookie Policy explains how Bambú Cocinas 2007 uses cookies and similar technologies on bambucocinas2007.com.

1. What Are Cookies?

Cookies are small files placed on your device when you visit a website. Cookies help websites function, remember preferences, analyze performance, improve user experience, and provide relevant advertising.

2. Types of Cookies We Use

We may use strictly necessary cookies required for shopping cart, checkout, login, security, payment processing, fraud prevention, load balancing, and privacy preference storage.

We may use functional cookies to remember language, region, currency, display settings, and saved preferences.

We may use analytics cookies to understand pages viewed, time spent on pages, traffic sources, device type, browser type, and website interactions.

We may use advertising and marketing cookies to show relevant ads, measure ad performance, limit repeated ads, build advertising audiences, and understand marketing effectiveness.

3. Consent

Where required by law, we will request your consent before placing non-essential cookies, such as analytics or advertising cookies.

You may accept, reject, or manage cookie preferences through our cookie banner or preference tool where available.

4. Managing Cookies

You may manage cookies through our cookie banner or cookie preference tool, your browser settings, device settings, and third-party opt-out tools where available.

Blocking some cookies may affect website functionality, shopping cart behavior, checkout, or user experience.

5. Third-Party Cookies

Third-party service providers may place cookies or similar technologies on our website. These providers may include ecommerce platforms, analytics providers, advertising platforms, payment providers, fraud prevention providers, and social media platforms.

Their use of cookies is subject to their own privacy and cookie policies.